Alex Polizzi is called to an unusual family firm in dire need of help: Denver Mills, a working windmill in Norfolk.Just before Alex arrives, a tragedy has struck. Three of the sails have crashed off the windmill, leaving the Abel family absolutely bereft. A business already in trouble has just hit rock bottom.Alex finds a business that does not know what it is, with the site comprising of the windmill itself, a tea shop, gift shop, function room and rental cottages. She also finds a family that, although passionate about milling flour, are clueless about how to run a business. Relationships have also started to implode, with mother Lindsay not knowing anything about their finances and son-in-law Duncan angry that the family care more about milling than money. Alex has a huge challenge on her hands. She needs to get the family focussed, and fast.