PATIENT is the word used for those following medical instructions or for the moment we need to calmly wait. Colombia is a country where the inclement Health System obligates its users to confront absurd bureaucratic obstacles for them to obtain service. A PATIENT is not only the person who suffers an illness hoping for recovery but also the person who provides personal care to the ill, fighting daily to warrantee what’s needed for his or her loved one. Nubia is a PATIENT, a mother head of family, that regardless the fear of loosing her daughter from a cancer, she manages to firmly overcome the labyrinths established by the Health System procedures, which are the only hope for her daughter.